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STYLEBUY RETURN POLICY

Want to Return your items? No problem!

All returns will be dealt with within 30 day period, please allow a further 10 business days for refunds to appear back into your account. Be advised you need to be approved for a refund, and issued a return label in order to qualify for a full or partial refund. 

How do you apply for a refund?

Must firstly request for a return label, claimer must provide picture of the damaged goods upon receipt of the merchandise. Upon approval of return of damaged goods a label will be sent to the claimant through email to print with the return address.

The item must be returned within 7 days upon receipt of label to gain approved credit on account and or replacement of the damaged item. Upon receipt of the damaged goods, it will be inspected and we will determine whether issue of refund or exchange is warranted.

Please make sure you retain your proof of return by keeping receipt issued from the post office.

Check below to see if you may qualify for a Full Refund or Partial Refund

Full Refund

If your order is missing or not received. If you have not received your item, get in contact with us we will check your tracking number if your item is missing we will issue a refund.

Partial Refund

If your order is defective or wrong product received. We will assess the information provided and happily provide either compensation for defects that deem the product unsellable and or issue return label and send a replacement item. 

Sale items

Final Sale! We will not accept any returns due to the nature of these styles being reduced for the seasonal end of season sale.

If you have any problems with your order, please contact us at retailer@stylebuywholesale.com.

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